Here’s a concise guide to booking and preparing for appointments with Italy’s revenue agency. Learn how to access services, book online, and bring the right documents to avoid delays.

If you need in‑person help with taxes in Italy, the process is increasingly digital. Tax office appointments AgenziaEntrate provides can be booked online through its dedicated “Prenota un appuntamento” pathway, letting you select the office, service topic, and an available time slot. You’ll receive a confirmation with details and instructions, and you can manage or cancel the booking if plans change. This saves time compared with walk‑in queues and ensures you see the right desk for your issue.

To use most online services and manage bookings, start with the Agenzia delle Entrate login. You can authenticate with SPID, CIE, or CNS; each method provides secure access to your taxpayer area where you can view reservations, upload documents, and check messages. If you are new to digital IDs, your SPID provider or local municipality can help you activate credentials before your appointment date.

For a smooth visit, prepare a checklist: valid ID, your codice fiscale, prior notices or letters, and any Italian tax forms relevant to your case. Common examples include Modello 730, Modello Redditi Persone Fisiche, F24 payment forms, and the Certificazione Unica (CU). If you’re assisting someone else, bring a signed delega and copies of their ID and codice fiscale so staff can discuss the file with you.

A few tips can make the day easier: arrive a few minutes early, bring printed or digital proof of your reservation, and keep an eye on deadlines to avoid penalties. Many services can be handled remotely via the taxpayer area or certified email (PEC), so consider whether an in‑person visit is necessary. If you cannot attend, reschedule promptly so another taxpayer can take the slot and you won’t risk losing documentation or time.